Read the BP Ultimate Beginner's Guide, then read as many books, forum posts, blogs, podcasts etc. as you can.

That is so amazing to know and I am very fortunate to have such a great resource to learn from.

But they have a starters guide that you can use.

The fact they are complaining online might be an indication the property manager dealt with them properly so be sure to ask the manager for their side of the story.I hope this basic guide helps.

I have learned a lot and want to continue to learn and help others as much as this resource and community has helped me.

Here are some recommendations for you:Find and connect with other BP members that are in your area: https://www.biggerpockets.com/search/usersSet up keyword alerts to be notified of the topics that interest you: http://www.biggerpockets.com/alertsRead Beginner’s Guide: http://www.biggerpockets.com/real-estate-investingCheck out BP Podcasts: https://www.biggerpockets.com/podcastWishing you the best!

I'm actually in a similar boat as you Tyler; fairly new to the landlord industry (due to the nature of my job) and constantly looking for new resources that might be of some benefit.

They are a truly valuable resource. 

Per a lot of articles trying to stick to the landlord friendly states, but I have heard good things on the forums about KC so looking at that as well.Will look for some meetups once I'm done with the above.Some of the resources I've been using to narrow down states in case someone else finds it useful:https://www.neighborhoodscout.com/in/indianapolis/... - Useful to get some high level info about crime rates, schools ... all the basics when selecting an area.

The BP forums are such a great resource.