He had a BUYER (investor) agree to pay both agent's cell phone bills for the following 12 months just to keep the deal from falling apart since there was no room in the deal for commissions anymore.  

You have Craig's cell number and the office number also.

I'm sorry to hear you are having issues, hopefully you can fight it, but in my experience on the lending and investing side, the appraiser won't budge unless they made a trivial mistake (forgot to take into consideration major highway dividing lines, incorrect square footage on records, fat fingering an address, etc.)

It seems that you are transparent so you get a fat ol "good job" check!

I discoved an amazing thing......I started to make more money, work less and had time to go to real estate seminars, buy tapes and books and build a savings, Oh...... a supportive wife was a big help........married now this Wednesday will be 47 years.I'll be 75 years old January 16, and as I look back over the many years of Trial and Terror, I don't think I'd want to start over learning to be an investor.What I didn't have and new investors have today makes this business easier; a computer, cell phone, Internet, Bigger Pockets and lots of folks to render help and encouragement.

They have more than 2 brain cells and can be more flexible to boot.

Real time feed of the home in the palm of your hand via your cell phone (Facetime/Skype). 

I'm on it like a fat kid on a candy bar!

Does this land have good cell service and access to utilities (sewer, water, electricity?

From my perspective, when I am looking as a buyer agent or for myself I LOVE bad photos.Some lazy agent with a cell phone can make a great house look terrible, thereby keeping away the competition.