No need to take unnecessary gambles.Find out the details of the 2014 incident and be sure the house arrest, tether thingy is related to that case.

I think your proposition would have helped us prevent less calls from falling through the cracks. 

I don't see how a roof leak created a financial hardship that prevented them from paying an electric bill.

Also, if anyone has experience with this, what steps should I take to go after them, and what can I do to prevent such issues in the future?

Don't let fear prevent you from moving forward. 

Hello to those reading,I manage a family-owned commercial property and we recently received a letter from the NYC Department of Environmental Protection about installing a backflow prevention device.

If they move out, then you can spend the money to renovate the unit.Lastly, be sure abide by any discrimination laws to prevent potential lawsuits.

Can do it but will need legal assistance due to the Alien Business Law that prevents foreigners from owning > 49% of the business or property.  

It was a modern, new build and I'm assuming the remote location was preventing them from getting the ROI they were looking for. 

s thin skin defensiveness prevented from noticing the core to all this; The issues come from getting personal or personalizing.