This prepares the Owner for possible funding shortage due to the vacancy, and prepare if we have previously strategized about upgrades or renovation for the unit.

In the end we updated all electric, all plumbing above basement level, new hot water tank, all new windows, removed a divider wall, installed a 1/2 bath, upgraded laundry to the second floor, full kitchen remodel, full bath remodel, and installed a rear exterior door to the back yard.

I have had tenants move in and ask for upgrades many times.

We will update and upgrade once there is tenant turn-over (i.e. wainscotting, soft-close drawers and cabinets, shutters/blinds, screened-in porch, etc.) to match the final phase upgrades.

(out of control lawn, broken awning, looks like nobody has been home).So I decided to go to look up the property and see who owns the house and if the taxes have been paid.

Frankly, I think the whole RE system is broken.

Fastforward she also left a window broken out by kids.

His ability to perform for you will create more business for him and give you the want to come back for more later, but now he has broken that road. 

Let them know that is what you will go by. use the broken record technique and be nice but firm.

I keep the rentals to a high standard, tenants pay rent on time every month, and I repair anything that is actually broken, but it seems that every day I'm fighting with tenants who are just waiting for something to go wrong to jump down my throat.