The worst part is they refuse to help me get the account back, quoting their terms of service and stating they are not liable for any issues with my account. 

Bananas and coconuts have similar disease issues.2.  

If I may, a lot of the issues we are running into with insurance is that consumers no longer use insurance as a catastrophic fall back but rather, they nickel and dime on small claims that compund into larger issues. 

That said, if you have a very specific issue, please contact support@biggerpockets and perhaps they can assist you.

If you have an issue with that, or are long distance, hiring a property manager is a must.

Here is the email received"An internal audit has been completed for STR permits and our records indicate that your STR permit was issued in error due to exceeding the maximum 12.5% blockface density.

Proximity to Major Northeastern CitiesBuffalo’s location near major urban centers like New York City and Boston makes it an attractive alternative for buyers seeking more affordable housing without sacrificing access to urban amenities.5.

For instance, said property manager manages maintenance issues, problems that arise during bookings, basically anything that needs a physical person at the property, while I manage the rest?

If while asking the questions the loan officer says that the sub to property that you are getting ready to buy would become an issue then just close on the sub to property after you close on your refinance. 

You ask about a skip tracing issue because you are not having success with it.