I require a social security number to run a credit/criminal background on every adult.

The details are controlled by Section 483 of the Internal Revenue Code.https://www.law.cornell.edu/uscode/text/26/483Some bloggers, YouTubers, gurus etc. mistakenly refer to two other sections of the tax code, so let me address this confusion.Section 7872, also described in IRS Publication 550 as "below-market loans."

I pay attention to our competence, responsiveness, effectiveness, and other internal metrics. 

I invest locally because I am fortunate to live in an affordable, thriving real estate market but I also have experience working with investors from out of state and even internationally.

A quick synopsis: We got our zoning approved through the city, we then had to get a variance because we want to run an 8 bed facility but the International Building Code would have had that be a "Commercial" property and would've needed to be compliant with all of the ANSI requirements like having an accessible main floor bathroom and 2 accessible main floor bedrooms, this would've been cost prohibitive to us.

Persons with a criminal record are not a protected class.

But when one of the parties is licensed by a governmental board of some sort, the board can subject the licensed individual to higher standards behavior, and they can do this largely at will and without the higher thresholds of most criminal laws.

In assembling complete guidelines and cheat sheets of investor programs, products and incentives for an internal investor resource guide, I can tell you that as much as things have evolved when it comes to mortgage lending since 2008, not that much has changed. 

However I realized that they no longer have the criminal backgrounding screening feature available.

@Joe Fish maintenance is the most opaque part of PMC services.Most PMC's charge by the hour for maintenance handled by their internal staff OR they charge owners via their own invoices - which hides the actual costs.When hiring outside contractors, most PMCs add a markup - that again they often hide by billing owners via their own invoices.