Hey @Devin Bost, I would highly recommend a few things to help with this. 1) Have systems and processes lined out for any emergency you can think of.2) A spreadsheet of subcontractors/ vendors that could handle the situation that arises (plumbing leak, electric out somewhere, etc.)3) Your cleaning team and handy person should be utilized for some things.4) Something like Breezeway can give you 24/7 support around your property with a dedicated phone number line.

Any help is appreciated.

I'd prefer not to go through the eviction process, but their lack of responsiveness leaves me no choice.Thanks in advance for your help!

Video tours of the properties help this.

Happy to go through some of those options if that would be helpful for you.

This is where a Community can help.  

I created BrightInvestor and would be happy to chat about how we go beyond just market research but also help you find the properties well - with free owner phone numbers and sales comps. 

Let me know how I can help. 

PS - There's a great FB group for questions like this called, "Bookkeepers for Real Estate Investors".Hope that helps!

The best tools to take advantage of as a new member are the keyword alerts and local meetups.They help you find the right discussions and connect, in real time, with like-minded folks in your market.All the best to you!