FICO, LTV, DTI, DSCR, reserves, first time buyer, and many more.

do you have down payment + closing costs + rent ready costs + reserves + savings + emergency fund? 

The biggest problem is speed of service on claims.

@Dulce DavisAs mentioned file a complaint with state licensing boardMost have funds reserved to cover stuff like this and they may complete the work for those who were victims of fraud.Also if he was employed by them and pulled the license under their name I would also sue themWho did you make checks out to though?

The leading 3rd party management platform "East Storage Solutions" provides services that make it easy to lease out vacant units.

What services are included that you won't be providing?

Offer your services to mom and pop or PM companies Looking to get a taste of REI but not quite yet? 

It's a good thing I'll be able to adjust rents up however, because operating expenses have gone way up also thanks to steeply increasing property taxes, insurance, utilities, lawn care, snow removal, appliances, hiring anyone to do anything, materials, price per square foot to remodel, etc. all goods and services have gone way up.  

Setting aside reserves is an expense, so long as they are not excessive.

At this point I would put your PM on notice that you are going to go by and inspect in 45 days and if anyone is on the premises that is not named in the lease agreement you will be forced to terminate their services.