Upon expressing my frustration, the sales guy from Networth Realty apologized and said he was embarrassed by the number of problems but then lied to me about the ARV (gave me a new ARV based on total property size not the building size.

I would have loved to create a new lease for the tenants but they have stopped all communication with me after expressing that they dont want to pay me a dime.

My sister even divides her American Express into personal/business subcategories to make it easier.

While it obviously comes with mixed emotions, I cannot begin to express the amount of gratitude and humility I feel in being able to continue what she and those who came before her started.

@Julia Blythe, corky is a new expression to me, what does it mean?

For those tenants that don't have a bank account or CC to pay, we have systems setup where they can pay at a CVS or Ace Cash Express (or 711). 

Having an owner express concern over a clearly unilateral contract is not "Fantasy Island", and dismissive comments like these continue to reinforce the aforementioned stereotype.I get that the PM business has low margin, but pocketing this fee and others (such as lease up) that are "industry standard" (@James Wise) create interests that are diametrically opposed to those of the owner. 

I'm up voting as expression of my appreciation as I don't have time to tag everyone.

Look at folks like @Ryan Billingsley or @J Scott as examples of people who not only pose questions but then spend a lot of time answering other people's questions.I mean expressing sincere appreciation to those who take time to help you out.

Looks like the pdf copies of the communication from this mess didn't go through to here it is in word format:----------------------April27, 2018Dear Sir/Madam,AHI PropertiesManagement has beenrequested byOceanpointe Investment Limited, Inc. toassume themanagementofyour realestate property located inIndianapolis, Indiana.Oceanpointe Investment Limited,Inc. ceased providingpropertymanagementservices as ofMarch27,2018.Theybelieve their investmentclients willbe betterserved leavingthe ongoingpropertymanagementto anindependentfirmwho specializes inthis service.Since their Indiana StateLicensewas cancelledonthat dateOceanpointeis nolonger allowed tolegallyoperateas amanagement company.AHI has overfortyyears’experience inthe real estate industry.We have the expertise toprovide professional supervisionof your property.Ourobjective isprovide each owner with complete transparency as tothestatus of your investment.Workingincollaboration withOceanpointe,ourobjectiveis to make thistransition as seamless as possible.We cannot do this without your express authorization.We have included a copyof our management agreementfor your review, as well as a copyofour residentiallease.Please sign and return the management agreementby May4th, 2018with your signature.Without a management agreement in placewecannotaccept rental payments.Any payments received in the office withouta signedmanagement agreement will be returned to the tenant.The management agreementandW-9 canbemailedorscanned and emailed to:...as well as any questions or concerns thatyou may have or you can giveus a call at .xxxWe look forwardto workingwith youin developinga successfulinvestment.Sincerely