@Lucas TaylorThe way I do it is response time to tenant should be same day, this means communication with tenant, understanding the issue .Next, I have a list of vendors typically 3 or 4 per category, I have 24/7 vendors that can help me on weekends , this is not always perfect but it works wellIf issue will take few days , I communicate with tenant on every step to keep them involved If you create a ticket system, whenever way you want (apartments.

Make sure she can afford it, do it, and then buy a lottery ticket while your luck is running high.

Buy and hold is the ticket.

Looking for 2 tickets.

New bird dogs get three tickets.

I have tickets for $35.

The normal big ticket items are the hvac or the roof. 

@Rick HarmonYou encourage and scare me in the same post :-)So you have done plenty of RM deals, but at the same time there is a HIGH possibility of exposing yourself to kids protecting their meal ticket and claiming elder abuse.

A few hundred dollars for a ticket is a worthwhile cost compared to some of the alternatives.

Just an FYI.....Menards contractor cards gets you an airline ticket to anywhere in the 48 states for every $100,000.00 you spend there.