When/how does your team decide on doing a physical site visit vs. a virtual site visit? 

:I would have a landscaper visit the property..

We stayed at Maui Banyan the last time we visited Maui and that's actually what got us interested in the Kihei market.

It's a game changer once you have a few employees and operate that many so everyone stays on the same page.

They have a ~15 page PDF that describes the rules. 

There is an app but it’s quite rudimentary so if you need anything detailed it’s better to just use the web version.

Would not be a stretch to use AI or bots to do reverse image searches of your profile pics to scour the web for direct booking sites. 

Quote from @Kaven Li: Is it reasonable to ask the PM to at least make a visit next time to brief the service provider on what the issue is, or is this technically outside of the scope of a usual PM's services?

@Nicole Washington I use a 1 page assignment of contract

Typically, you would have a pest control service visit every 2-3 months, but this can vary depending on the region and the specific issues you're dealing with.