If you listen to their podcasts or interact with them here on on social media, you know that Avery and Luke are very transparent about what they own and self-manage, and they teach EVERYONE who buys with us the same techniques. 

I'm handling all of the management stuff, so the tenants only interact with him when he's there doing small repairs or helping me turn over units. 

I would put a cap on what you will pay, and I would limit your interaction to ordering something on line. 

The “Substantial Improvement” Requirement:-Applies to tangible property, other than land, that was used in a QOZ prior to its acquisition by the QOF (or the qualified opportunity business) -“Substantial improvement” = the QOF (or the business) must invest more in the tangible property during "any 30-month period" than the adjusted basis in the property (excluding land) at the beginning of such period  So, how does this rule interact with the 100% bonus depreciation rule? 

Not an Excel spreadsheet, but a proper CRM that logs interactions and reminds you to follow up.

Keeping employees can be tough as with property management almost all interactions leave someone less than satisfied as the owner is an opposing force to the tenant.

Every interaction with Trendifly's brand is handled with the utmost care and professionalism, from a committed customer support team to hassle-free return policies.

Effectiveness really depends on what it is you're wanting to get out of your interactions.  

I also noticed that some my tenants were not very happy with the need to interact with different actors required to get their requests resolved.

He was slightly cheaper but there were many reviews talking about his poor attitude and interacting with him proved that.