They wont answer phone and I dont know if they are finished or when I can go back in.

They would probably be the most ideal tenants, paying on time and not destroying anything. 

It's not just the economic occupancy, but the tenants who destroy the apartment on their way out after being evicted.

@Jason Daubenmire9 people = house destroyed

I'd like to speak to the part-time agent comments.I'm a part-timer but I can tell you I'm up at 5 am, most full-timers I know wont be at the office until 10am lol.

The area obviously got better.Think about it, some people sell their homes so someone can come in and destroy it and build a new one.

Yes, because anything less than 4 units wont use the income method.

I explained about cost increased every year for him and the old neighbors destroying the place that costs money to redo for the next people, she said that's his problem not hers and that is the risk he takes owning a building.

@Mathew Hilton it is really hard to say how much the carpenter ant issue would cost to fix, but there is the very real scenario that they have destroyed a substantial amount of wood (both siding and framing), and it will be expensive to fix.The mold / moisture issue in the attic is another potentially expensive fix depending on how affected the roof sheathing is; is it rotting from the moisture or just covered in surface mold?

If they wont provide you a Trailing 12 P&L (big red flag).Hope this helps