Entrata, which is a solution for larger PM's, has a service where tenants can call a 24 hour US based call center, the live agent determines the severity of the service request and then adds it to their portal, or if its an emergency, calls on-call maintenance and coordinates their response.

This adjustment leaves me uncomfortable, as it would deplete my emergency funds.  

PM said they asked the owner who denied the repair credit due to not reaching out to them, to which I quoted NJ statute for tenants making emergency repairs and showed them my call log to the super.

Connecting with other investors can provide insights into best practices and emerging trends in the industry. 

Emergency mobilization, 2.

I would prefer to be listed as the emergency contact in case the primary host cannot be reached.

That's what credit cards are for in emergencies.

Which, being prudent even then I put aside for any emergency repairs that may come up. 

So basically they have no protocol on emergency after hours number to get in touch with someone.

Astonishingly, Real Estate Skills emerged victorious in the dispute, leaving me out of pocket by $2700.