Yes I have communicated to the tenant about the scenario and started collecting the rent directly.

Communication: - How do you communicate with property owners regarding updates or issues?

And it's not just about the communication, it's about changing the move In date and being able to pay.

It is unfortunate that you are in this position and it sounds like you have had very little to no communication from your representation or lender. 

Maintain transparency by clearly outlining loan terms, interest rates, and repayment schedules, and ensure consistent communication throughout the lending process.

Your lender, who provides the funds, will have their own borrower criteria, which they should communicate to you.

I discuss from the lease signing how I value "communication and cooperative" over trivial things like collecting a late fee.

@Unal Baris KancogluTo manage a multi-family property, communicate rent adjustments early, implement gradual increases, set limits, reassess lease terms, highlight improvements, and offer incentives.

Obviously the hurricane coming in could be devastating and we’re not sure what, how and when to communicate to the guests.

It would be nice though if they communicated and if they need to ride it out so be it thats just the market we are in for those types of assets.