But it still doesn't solve the mystery for me.

It is quite the mystery to me.

I just showed up to my rental property after 3-4 months and found my outdoor pizza oven smashed. It was handmade by the previous owner and I have no idea of it's value besides the fact that it was a gorgeous quirk tha...

I say this because they are privy to more information that could solve this mystery. 

Particularly since Zillow removes photos as soon as a listing is sold, leaving the interior a mystery unless I take lengthy notes before sale...

The mystery to me- is how do average people get to this loss? 

I did mystery shopping to test property management companies on their customer service.

Here are the complaints...Kareoke in backyard, loud and late at nightWhen a female comes over....Multiple hours of sex during day and being loud enough to hear in the house a mysterious jeep shows up to the front of house and honks, then to back of house (alley) and honks and this has happened at least 5-6 times always at 10amEvery time she is there, the guy that lives there removes the license plate from her car and either leaves it blank or temporarily puts another license plate onFeels like something with drugs, prostitution, or something else shadyThis is a decent part of the city (Dogtown).

AC broke down, despite being 2 years, Hot water heater was reported not working, after 3 bouts of plumbers going out assuring them that the hot water heater was working, it mysteriously started leaking and need to replace the pressure release valve (Point 1).

If you have to go mystery shopping and see your competition in person, I promise it will be eye opening!