As does a form on your website for a service request.Texting is too informal and too immediate a medium to use with tenants.Tenant:"hi my hot H2O heater iz broken, i nEd U 2 fix it fst so dat cats don't hav 2 tAk a showR n cold water!"

It really taks forever as we hand write them to property owners she finds and only send out 20-40 at a time.