kept using people who don't do real estate to do my taxes, and also they had horrible communication skills, I don't trust people who only see u as money.

To keep things simple, you could store extra supplies in a locked closet.

What’s your communication style and preferred level of involvement with this deal?

The managers are non-communicative.

From there, I would like to consider a 1031 exchange in the future to acquire more units.My current property management company suggested that they could handle a mid sized apartment building but I would absolutely not consider them for it as I believe they have overextended themselves and communication is lacking.

Communication is key and transparency is something call centers do not offer.If you ever have any questions or want to network feel free to reach out or send me an email. 

My business has access to AppFolio, but it doesn't seem to communicate with the STR side of things. 

The owner had her own listing set up on VRBO and has given me the username/PW to be logged in and responding to inquiries and managing guest communications.

I just set up my vrbo account and still some finer details about planning the communication, cleaning service, maintenance persons, etc…

Additionally, those forced to relocate due to the fires should update their address with the IRS to ensure they continue to receive relevant communications.