I suspect they are using someone else's identity or hiding something negative from their landlord.It is not uncommon for people to have good credit but still have an eviction or other problems with a previous landlord.

Support didn't respond back to me until two business days later and then they asked to me provide some info to verify my identity (which I had already provided on the 25th) so I provided the info again. 

They can do this by getting information and the identities of the subto students and gurus so they can program software to catch these. 

Thieves will skip over yours and look for an easier target.

It often might take asking why 5 times to get to the root why.Also, I notice that often that why shifts...for me in the beginning, money was important because I thought it gave me power, and growing up I was pretty insecure due to a lot of high schooling bullying...come to find out the power does NOT COME FROM MONEY, but rather from within after identity who you want to become and don't let your past define you. 

This business is a scam run by liars and thieves.

Perhaps identical except for one big difference, billionaires invest in bitcoin / crypto.

The best asset protection is hiding your assets; second best is hiding your ownership identity behind numerous entities3.

He was sued by the state on various charges like telecommunications and identity fraud, but was slapped on the wrist.

@John Postma We are working with about 5 owners that are at the same stage as you with almost identical stories.