Second, this is definitely the highlight reel.

My name is Matt and I am a customer representative here at LoanGuys.com.

There is only a $3 difference increase to move to RentRedi, but the customer service is amazing.

Here's the original post: https://www.biggerpockets.com/forums/517/topics/1222034-pote...Thanks to @Michael Plaks for highlighting that the 12/31/2024 deadline and the enforcement and the penalties are back, as of 12/23/2024!...

I may be misremembering this next part, but I recall one of the RTR podcast episodes where he mentions that RTR keeps all the “10’s” and gives the “9’s, 8’s, and 7’s” to the customers.

We wants to rip out a perfect pre-fab shower enclosure to put in a custom tile enclosure.  

And the only "client" reviews I've seen mention that their customer service is non responsive and difficult to get a hold of once you're purchased their services.

Their customer service was poor.  

With a 4-unit building, that’s a very high customer concentration.

These give bathrooms that extra-custom touch.