Often, the builder’s agents act as gatekeepers and may not have the information or authority needed to make decisions.

This could add some credibility to your reviews and recommendations.

SIGNED STATEMENT OF INSURED AS REQUIRED BY SECTION 3905.33 OF THE OHIOREVISED CODEThe named insured ___________, acknowledges that the insurance policy (other than life insurance) as described above is to be placed with an insurance company not authorized to do business in Ohio.The insured understands that the insurance company is not a member of the Ohio Insurance Guaranty Association and that Chapter 3955. of the Ohio Revised Code is not applicable to claimants or insureds of said insurance company.

I lend money and would not want to lend on this type of deal.Here are some resources to explore:Contact your local tax authority ASAP!

Ask if their handyman is in-house--which I've seen turn into a "charge up to the owner authorization threshold for every single visit". 

Landlords should not be listed as an "Additional Insured" as that implies they have insurable interest (they don't) and have authority to file claims or receive coverage (such as in a lawsuit) from the renters insurance.  

I don’t know how 2 people got 3 homestead exemptions but that seems like something the local taxing authority could catch pretty easy.

If you truly believe you have credible capabilities and commitment, you’ll need to convince them that you are worth the risk (which likely will be a hard sell).

Move on to finding a credible/chaos-free tenant.

Or did the buyers authorize Escrow to pre release to the builder ????