@Stephanie MenardAs a Realtor and also someone that has worked in a PD, I think it might be helpful to add language somewhere in the lease about not removing personal property, and alluding to a corresponding inventory list since this is a furnished rental.

The counterclaim states that since the deed in lieu language was part of the loan, the entire loan is invalid.

I'm not sure why this caused such a reaction, but I can say the language above is completely unnecessary and out of order on this forum.   

I find that putting a utility cap in the lease agreement they sign and calling their attention to it really helps make them more aware that they'll have to pay for excess usage so, fortunately, I haven't had to actually bill anyone yet, but the language is there if I needed to. 

Tim, great question.We have relocation language in all the tenants leases.  

More to the point of your post, the agreement of sale should have language detailing precisely how the escrow funds are released to buyer or seller.

First, there are small grammatical issues with their website that could indicate it might have been built by someone whose native language isn't English. 

I believe they played a role raising capital for these deals, but the language used on their track record implies they played a very active role in the sourcing, execution and sale of the assets, which is very likely not the case. 

If they can make a decent living, they won't want to leave their families or go where their food, culture, and language don't exist.What is the impact to REI? 

I would check to make sure you have that language in the lease.