Clear the cache and cookies in your browser.

The key point to consider about "Zestimate"s is in the word itself: it says Z-"estimate" ... it does NOT say Z-"appraisal".It's  the 'best guess" the programmers can teach the software to make based on the data available to it at the time the web page loads into your browser.

If you're outside these 2 counties, just google "COUNT NAME Property Search" and you should get 90% of the way there.https://taxcama.guilfordcounty...http://tellus.co.forsyth.nc.us...When you search a property, there's a tab in the top right that says "Tax Bill" and will open a new tab in your browser.

I tried different accounts and different browsers (safari and chrome) both on laptop and iphone.

I'm not sure about editing posts because I don't have to do this a lot, but, wanted to ask if you've tried using the website from your phone's browser. the website is mobile-friendly which means that it can be viewed/used from any mobile device just like you use it on your computer.

Key the address into a browser and see what if anything comes up.

Everything you need to do now requires going through a web browser.

You have to use a mobile browser like Chrome or Safari and access the calculators here https://www.biggerpockets.com/calc or tap on Tools on the mobile site. 

I also like that it has an app option as well so you can view your dashboard in a web browser or in an app.

@Patti Robertson  Not sure if it is visible / usable from mobile but using the browser interface on a PC, on your 'Settings' page, bottom link on the left hand side is 'Stats' which give you your 'current' score and some other information.