@Glen Michael I've heard Peter Lohmann talk about using NPS scores for their residents and owners, I don't know too much about it, but I think it's a system designed to get a real idea on how they're doing.

Did you work with any real estate professionals (agents, lenders, etc.) that you'd recommend to others?

I have just begun my journey in real estate investing.

Personally, I’m seeing a lot of interest in fix-and-flip projects and long-term rentals, but financing remains a key challenge for many.

I haven't turned over our estimates as I told our realtor that the estimates won't cover the real cost to us, which is higher due to loss of use (no rental income while work is being done) and time that we'll have to invest in hiring and coordinating the work. 

Did you work with any real estate professionals (agents, lenders, etc.) that you'd recommend to others?

Start by reading the Ultimate Real Estate Investing Guide: https://www.biggerpockets.com/guides/ultimate-real-estate-investing-guide/introduction2.

However, the current owner is a former teacher of mine and states that they will help in the transition period.The wedding venue we are considering is on the real estate market for $1.5mm it includes 8 acres with 3 buildings (2 cabins and an event facility).

I am a new investor looking to flip in WA.

You could look at becoming a real estate professional (REP) and offset your active income with real estate losses, but that's outside the scope of your question.