@Mark S. lol, you correctly summed up my 3 paragraphs in a sentence - damn lawyers, always use 10 words when 1 will do. 

Your first sentence says it all....You already informed her prior to move in so she knew the w/d was not for tenant use but used them anyway.

, read the last sentence 1st in all Math Questions , true or true?"

HARD TIME and that was early 90s when white collar was not quite as tough vis a vi sentencing.. so I am just saying when you as a sponsor pool money from investors you have taken on a level of risk that raise's exponentially...

@Sam Shueh can you expand on your first sentence? 

Read that sentence again. 5).

Any particular key sentences or trigger phrases that gets owners motivated to sell?

I didn't receive a response, so I followed up after a week, and to my surprise the founding partner at the firm sent an interesting reply, including this sentence--"If you would be willing to work as an independent contractor agent on 100% commission and learn as you go, I would be willing to speak with you."

Doesn't need a fancy systems to get a few sentences of info and take care of it.

Hi Robert, I'm not sure if you really get what I was saying, cause your last sentence here actually is exactly my point.