More than happy to connect and strategize game plans any time.

I'm in Boise as well and pretty new to the game. 

Also, does this apply to an owner who owns and manages their own portfolio?  

I currently earn a solid income from my day job and am working to diversify my investment portfolio by focusing on multifamily real estate.

I own and manage a portfolio of STRs across the US.

I would maybe add that, with your portfolio spanning several states, you may want to research/interview a national PM that could cover all your properties with one contract.

If able, speak to them face-to-face at their work, your kids soccer game, church, whatever.

On the flip side the clients I fund in my land deals are doing very very well in the foothill subdivision 50 miles or so west of the springs.. but thats the land game buy low sell high.. cant wholesale that stuff it needs to go on MLS to marketed and turn around time is generally 90 to 180 days but nice margins for my clients ..

After 20 years in the investing game, plus working as an investor-friendly agent, I’ve learned that hesitation can feel like a big hurdle but often ends up being the push you need once you break through it.I’m personally based in San Diego, California, and licensed here, but I’ve also looked into projects across the country with folks who sought better cash flow.

Agents who generally take on small portfolios to manage are only doing so because they're not great agents to begin with.First thing first, I would consider either driving by the properties or contacting the tenants and asking them if they know what's going on with the agent.