Additional features I like are free esigning and document management, online payments, tenant screening, maintenance requests, vendor payments, owner payouts, owner statements, communications at the  property level and with tenants.Portfolio currently consists of:Owned7 family long term 5 family long term 2 Short term SFManaged 2 Short term SFFuture plans for growth are to continue buying LTRs and managing additional STRs. 

We've been in communication about getting everything repaired until they found out the contractor said it would take approximately 4 to 6 weeks to fix the spots of drywall that have been removed and to repaint, etc, and now their responses to my texts are less and less.

A CRM helps automate communication, track leads, and measure sales performance.

In fact, you shouldn't communicate with them at all.Read your lease.

Beyond the formal checklists: no evictions, 3-4x income to rent, prior landlord references, employment checks; I would also look at things like responsiveness to communication when we are setting showing, were they on time to showing, did they look me in the eye and shake my hand, did they show up to showing high?

Tenant portals, online rent payment systems, and automated communication channels process large amounts of personal data.

Terrible communication.

The communication has been awful and the seller is furious over the one week delay, mostly because the lender will not commit to a date.

And I'm four lines of communications away, yet still hear about it.

Their communication is slow at best and you have to ask to speak with a person and hope they provide the Calendly link to schedule a time.