@Mitch Messer, I am very grateful for all the knowledge you have imparted on me.

,'I dont claim to know the law well,so your comment was uncalled for.I know that sec deposits arent used for rent,I merely said we waived it.I am grateful for all advice,pls keep it coming.

Wonderful reply, so thoughtful - I am very grateful for your response.

The older man with a good steady job, and an old narcotics conviction from 20 yrs ago, a number of Hispanic families with steady jobs, and who understand that you're supposed to pay your rent every month, an older Hispanic gentleman who is paying about 80% of market rent (we inherited him when we bought the building) and is so grateful that he pays BEFORE the first of the month, a very well organized AA woman with kids and a job and Section 8. 

I'm grateful for those people truly not being sarcastic, I have alot of friends who decided to hold onto their cash and I think its a mistake because I do not see us nearly at the top of this yet. 

I'd guess that it's a combination of you doing great work and the client base or situation of your buyers and sellers make them particularly grateful for the results (like in a multiple-offers-on-everything market it can create a very grateful mindset when we guide the clients through actually getting the home they want).Those are my guesses, but either way I'd say:  keep it up!

You're either going to be a solution for them and they'll be grateful you reached out.

I am grateful for the opportunity in the last two years to refi all my properties at sub 4% 30 yr fixed.

I was grateful, but the company was a couple team members and a website. 

I'm grateful in advance for any advice/guidance, etc.