If you are going to outsource management you will get everything done for you, but you will have some of your cash flow used for services. 

A service similar to Google Voice? 

Here are a few things that I like about the neighborhoods in Indy compared to other states: high rent-to-home-value ratio, consistent and gradual city development, relatively low property tax and insurance cost, affordable renovation service cost.

I am a long-term investor, but I also provide services to long-term investors, so my advice is biased toward that option.  

Always. interesting plot twist as more carriers cancel and people need to get new policies and see the original borrower is not on the policy etc will the servicers be telling the lenders to call the loan.

Though it may cash flow well based on their current debt service, when you compare the income it produces to the equity they have is it actually even a good investment for them from an ROI perspective or would they be better off liquidating and redeploying?

Outdoor storage, moving services, additional parking.

Thanks for your service, Charles.

if you are going to do things like include utilities, or have an off street parking spot, other amenities etc, there's no reason in my mind you couldn't "charge a premium" for a premium unit/service. 

I would be leery of an product or service being promoted that has zero negative reviews.A 1-star review is often not realistic and will tank the algorithm in your first year for sure because it's not balanced out yet.