Working-on-business (not-in-it) activities:- Automated renewal notices -- 90-60 days in advance- Daily status-- current projects in flight- Cashflow-- Daily review AR, Cash in bank accounts & Cash owed to credit card companies- Client-Tenant requests-- for requests/incidents that are not emergencies and which can be handled next biz day

The mud wrestling incident happened quite a few years ago so I do not remember what sort of compensation we received (that is the family's only property that we use a property manager so less hands on).

Now we just need the kids to stay reasonably incident free until they are off the payroll...

I would still recommend reporting the incident to your insurance agent just in case something were to arise in the future.

If there is any way to frame out the door to make it a regular height now is the time to do it, you won't regret it and I know it's a duplex so you'd have to probably match the entries.. but this size door is awful to order,, and a storm / screen door is just as costly.Stay informed with the local police safe officer and find out if other type incidents are happening in your area, the lighting, extra locks, new door are super but if someone wants in they will get in.With all the shiny new stuff empty boxes,, in trash of new TV's etc are calling card for burglars.. cut boxes down. 

I lost my superhost because of a couple incidents including one idiot who had expectations to the roof, repeatedly one after another, and I ended up telling him to go xxxx.

Does the umbrella, cover you in the event there is an incident and you do not have any insurance on the property itself?

Since this incident, I wasn't able to personally close every deal, but I was able to match a couple people with the owners.

@Charlie MacPherson @Drew SygitI found the following:In Massachusetts, a broker's license is not required for: Employees of real estate owners if the employees are performing the acts of a real estate broker or salesman for the subject property and if these acts are performed in the regular course of, or incident to, the management of the property.

This is the 2nd incident with a toilet blockage for her, but different toilet.