You can fix this by talking to the utility provider about creating "equal billing" or whatever they call it in your area.

My point is this, I am actively involved/advising this investor, providing local vendors contacts (handyperson, surveyor, painters, etc) and I "don't wait for them to call me", I call them weekly. 

For me personally, our STR and our little inn provide more than half my family's income so I feel I have a fiduciary duty to my wife and kids to maximize that. 

So, you are working through 2 decision makers, not one.A Realtor can really provide you value in a transaction....especially your first one! 

The reality is the opposite - if it's not in writing then the PMC doesn't have to provide the service or can charge extra for it!

As long as there is no "healthcare" being provided (medicine, baths, etc) then it's not regulated by the department of health.

But at the end of day you likely had a contractual obligation to provide shelter to the guests.

You do not need to provide tax returns, W2s, paystubs, etc.

With this in mind, I recommend exploring other investment strategies that may provide better cash flow and ROI.

Two things I remember that probably don't happen today: -First property was a no-doc loan, technically low doc because you still had to provide information but with 30%+ down pretty much anything you wanted was yours.