I've been using it for a while now and it has so many great features, many of which you are touching on with your questions. 

If you are getting a long term rental, you may have some upfront work, and then whenever a tenant move in / out have some work, but typically for long term rentals you aren't touching / doing things to it every day. 

For your major capex expenses, I assume AC, WH, roof, you would need to get in touch with a local contractor (or two). 

Dave was great because not only did he answer my emails, he made sure he put the right “exchange” person in touch with me depending on what was happening at the time.

You can use a channel manager like Hospitable to help manage the listing on multiple platforms - primarily you can protect against double bookings, but there are many other nuances to each platform that the program does not touch.

@Barry Ratliff, your question touches on two important aspects of tornado damage and HOA management.

But Now, in my area, not only does a plumber have to be the one that touches that, but I am "supposed" to hire a plumber just to demo (i.e. remove a toilet or vanity) the house. 

Rates do come up a touch vs 75%, but immaterial at the moment from the quotes I'm getting.

After spending $15K on the subscription, they put me in touch with an inexperienced real estate agent who in turn hired an inexperienced contractor for my fix and flip.

I let them know that I have issues logging into my account and I would be in touch at the beginning of the week, so today, Monday.