Did you get that letter?

I told him I had the returned letter. 

They did, 4 days later in person, and told us that we were in violation; that short term rentals (less than 7 days) were not an allowable use for our zoning designation, CRO (commercial, residential, office) and that we would be receiving a certified letter to cease and desist.

So you get more deals than you can do without spending a dime on any business cards, letters, or anything else? 

Do have currant registration as well as a Dr. letter stating that they are not pets but register therapy dogs."

I hired a lawyer who wrote a letter and was able to negotiate loss of just 1 month of security deposit vs 3 months of rent that was earlier demanded by property management company.

It's the other 3 letter acronym. 

Create a written policy for yourself, sample letters, forms, or whatever else may be needed.

Send out a letter reminding tenants what is and is not acceptable.

They were able to get moving much faster because they had access to a great website, forms, letters, and even policies and procedures.