Doctors entering the hospital were in full head to toe protective gear.

REO agents, if they are busy, have a different biz model and system, that is not geared toward buyers.

This is a great book on the subject, though not geared specifically towards real estate investment. https://www.amazon.com/dp/B01N24N3CR/ref=dp-kindle-redirect?

There is a FAQ on lawhelpmn.org that is geared towards tenants and their rights during the pandemic. 

Now I’m a newbie for sure, I have 1 SFH that I’m house hacking but I’m gearing up to buy my second.

If there is a vacancy I will go and live in the house with camping gear until it's rented again.

Yup, from the mainland, and I think the complainer is a homebody too, which makes this area maybe not so enjoyable since everything is geared towards being outside here. 

Prior to a S8 inspection, our tenants tend to kick into high gear to make sure their place is clean and tidy as well.Contact your local Section 8 program administrator to find out more information.

But since the tenant wants you to make improvements that perhaps make the unit geared towards a specific type of tenant, it isn't necessarily the best business move, although the fact that they are good tenants might outweigh this. 

The bigger pocket community is geared toward residential, so don't waste your time on any mastermind.