NC has many licensing restrictions so many lenders won't touch the state or require the partnering LO or broker to be licenced there. 

There are mortgage recast calculators online or you can reach out to your lender.P+I payment will go from 2155 to ~1800 given the numbers you provided.

I offer an online payment portal to submit rent payments via ACH or CC - they "couldn't figure out how to use it" so I set us up to accept Zelle payments.

You can also check their reviews online at Google, Facebook, or Yelp.

Was it via docusign or some other online signing platform? 

If the software is not simplifying your life or making you more accurate, you shouldn't use it.Software does have extremely helpful features like online payments, marketing syndication (click a button, and your property is advertised on multiple sites), electronic document review/signing, maintenance tracking, and owner reports.

He has an online network called Financial Friends Network.

I've been doing my own bookkeeping on Quickbooks online and it doesn't take too long. 

If you decide to revisit STRs, you might want to explore properties where you can project expenses independently, such as using local STR forums or online tools to estimate maintenance, management, and occupancy costs.For networking and strategy-building, you might find local meetups or groups beneficial.

I picked her exactly because she had a good social and online footprint!!