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8 October 2024 | 0 replies
Whether it’s through customer databases, CRM platforms, property management software, or digital marketing efforts, real estate companies routinely gather personal and financial data for sales, leasing, and property management.
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8 October 2024 | 1 reply
The government wants to force landlords to cover the cost of cooling renters, but that same government doesn't protect paying customers from rolling blackouts.
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7 October 2024 | 8 replies
This will get rid of any bad (more issues with check or cash customers) customers and will also expedite the collection process, versus "the check is in the Mail" adding a week to our process currently.- Risk- There is very little risk of going backwards by both raising rents and moving people to autopay.
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12 October 2024 | 54 replies
👋🏻 Annette from San Francisco 🧠 I’m a customer service/ guest service expert with 5 years of direct experience with Airbnb corporate.
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4 October 2024 | 5 replies
If they prove to be loyal I will give them a lower percentage for being loyal, but not accepting an "I will work with you forever" deal with no proof of concept or relationship.
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7 October 2024 | 24 replies
The customer service is awesome though and when they explain why I am having issues, it usually makes sense, but these types of things just aren’t an issue with Stessa.
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7 October 2024 | 5 replies
It is a process where every month you tweak things here and there to find out what really draws customers to your property and for them to have a great guest experience.
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8 October 2024 | 15 replies
There's been probably a dozen times the customers have just done something that needed to be attended to in a timely fashion-- not life or death-- but definitely problem some.
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7 October 2024 | 9 replies
They have a few excel work sheet samples that you can download and customize.