@Barbara S.This is an open invitation to a rodent infestation.

Not an infestation, just a stray bug that wandered in. 

We have been in the Smokies a long time, and many guest accidents, some of them life threatening over the years, could have been avoided with an annual risk management walk-thru:- Loose or rotting steps- Nails poking up through deck boards- Stinging insect hives or infestations- Ceiling fans that are barely hanging on- Loose deck, stair, and landing railings- And oh, about a hundred other things!

The house is not infested. 

➡️ Are there any active termite infestations?

For more information, contact the Philadelphia Commission on Human Relations or the Fair Housing Commission.Bed bug control responsibilitiesLandlords must develop and follow a bed bug control plan to prevent and control bed bug infestations.You must give tenants:An informational notice from the City of Philadelphia about bed bugs and landlord/tenant responsibilities.A written description of bed bug infestation and remediation in the rental unit within the preceding 120 days and of any ongoing remediation.Within ten business days of receiving a written complaint about bed bugs in a rental unit, you must hire professional pest control services to investigate the complaint and begin remediation if an infestation is found.Remediation services must continue until there is no longer evidence of bed bugs in the unit.

Solution: Treat active infestations.

In all 3 cases it was the opinion of the professional that infestation was related to recent travel and the tenants have been in the unit for 6 months. 

If/when we found an infestation of pests in a single-family rental, and the tenant wouldn't or couldn't dispatch those critters, we would have a professional exterminator treat the problem and backcharge the tenant. 

Did the pest control person seem to indicate an infestation?