Customer service from a support perspective matters of course, but no hang up or delays on investing would take place.

We wants to rip out a perfect pre-fab shower enclosure to put in a custom tile enclosure.  

They say that their customers see a 30% increase in revenue but they don't make any guarantees.   

The house includes high-end upgrades such as custom cabinetry, granite countertops and energy efficient appliances.

I don’t need help often but have had good luck with customer service when needed.  

Micro-local patterns?

I have great clientele with repeat customers and wonderful word of mouth which keeps me busy enough to fill my summers and time off during the school year. 

I may be misremembering this next part, but I recall one of the RTR podcast episodes where he mentions that RTR keeps all the “10’s” and gives the “9’s, 8’s, and 7’s” to the customers.

Since this is a post about our loan shop, I'll highlight that we are a small loan shop (30 employees), family-owned just trying to get more clients by placing their loans well and treating customers well.

WordPress, especially when paired with plugins like WP Rentals or a property management system, offers more flexibility for custom features like dynamic calendars, booking systems, and integrations with platforms like Airbnb.If you're planning to grow beyond a few properties, WordPress can handle that expansion better since you can continuously customize it as your business needs change.