I'll say again, I am missing a lot of info or some of it may be slightly inaccurate as I'm going from memory from a webinar a month ago.

Additionally, I mentioned that I had sent them a small holiday gift card as a token of appreciation (which I send to all of my tenants) and wished their family a peaceful and warm holiday season.Your insights helped me craft a response that balanced kindness with maintaining boundaries, and I truly appreciate it.

Even the most meticulously crafted plans can frequently go off track due to unmet responsibilities or unforeseen events.This is the essential characteristic of the real estate industry.

Share your listing on social media to bring in more bookings and keep the momentum going.Need help crafting a review request or tweaking your listing?

Re-read the PPM to refresh my memories. 

Not sure why you think its the listing agents responsibility to craft the release..

Christmas is a time for family, love, and creating memories that last a lifetime.

She used permanent marker and craft supplies as decor. 

The rental had ratty furniture, a record player prominently featured in the marketing but it had no speakers, missing basics items in the kitchen, lots of drunks in the concrete hallways that reverberated right into the bedroom at 2am, a strong odor of urine outside, and more.We have super hosts in this forum that have hundreds of 5-star reviews and are masters of the craft, but I look at their rentals and see they don't have any artwork on the walls, decor is basic, they do nothing to make the guest feel welcome, etc. 

There isn't "MTR" insurance that I am aware of, so you'll want a hand in crafting it.