Management treats line employees quite poorly and lying is just part of the job.

@Matt Powers  Have you done any training, schooling in real estate investing? 

You would spend your time training them and looking to do those higher value functions and only those higher value functions. 

If its a volunteer fire company you may be able to donate the house to them for the purpose of training and get a tax deduction .

Flip side, for a third of that you are trained to find properties using creative finance taking over existing low interest loans that cash flow and you are buying in decent neighborhoods with every day lunch box Joes that have kids and go to work and pay rent on time. 

And you are saying agents, the ones trained to do real estate are messing up the deal, and not you?

Collecting rent statements, expense receipts, mortgage interest docs, and more—can sometimes feel like a full-time job in the weeks leading up to tax day.

Written policies are necessary when you add employees to aid with training or enforcement of standards.I would focus on adding doors to your management company.

Highly suggest some YT videos for training / help on the platform.

There is a lot of training involved, it takes months (up to 2 years), and they usually like to start them off as puppies.