Establish your credit and keep it stellar.

Often I don't call the reference if everything else is stellar-but it says a lot about the prospective resident if they provide one vs.

Typically, those who are evicted leave the place in less then stellar condition and may have left a bunch of stuff behind for you deal with as well. 

@Chris Welch, It's an absolutely stellar plan. 

About the only factors keeping housing prices from launching into inter-stellar space are dearth of lending and stagnant growth in wages and salaries.Home prices may seem high now.

We've since taken the [...] concept and applied to our investment properties with stellar results.

@Christine Swaidan, allow me to answer that: 2 years is the timeframe a medium (not stellar) renter could make your newly renovated unit into a dump, even with every 6months inspections.but also, if you get a good, clean tenant (notice the change from renter to tenant= they think of your property as home), you don't have your money in the property for more then 2 years, which allows you to respond to changes in the market.

I do still plan on having follow up conversations with USREEB because they have overwhelmingly good feedback but my interaction with Mackaylee was also less than stellar.

Trying that anywhere else and you're basically running a boarding house, which is going to attract a less than stellar tenant base.

You say "their feedback is typically positive" which indicates it is sometimes not positive and definitely not stellar.