From what you share, I sense you have compassion for your family.

If I recall correctly Aloha means peace and compassion no?

You need to have empathy and compassion, while you listen to what they need. 

She's very good a leveraging everyone she knows at her Compass brokerage for advice.

Conversely, if the guy starts giving flimsy excuses or you sense that he is just BS-ing, then make sure to start the eviction process.I always try to think from a point of compassion with a firm but fair philosophy. 

New lawsuit threatening Bright by Compass  @Russell Brazil check it outhttps://www.inman.com/2019/10/31/compass-sends-pre-litigation-letter-to-bright-mls-over-pocket-listing-policy/?

It looks like the opposition is gaining momentum-  restraint of trade agreement-https://www.inman.com/2019/11/04/discounter-assist-2-sell-joins-compass-in-opposing-bright-mls-pocket-listing-ban/#

Dealing with conflict from a place of compassion and helpfulness rather than getting defensive, that is number one!

Dealing with conflict from a place of compassion and helpfulness rather than getting defensive, that is number one!

When they came to my door uninvited begging and crying for me to have some compassion to let them stay for "just a week, cause I [tenant A], have family in TX, and we [tenant A and B] can move there and get out of CA."