If they found it for you and are working on it, they deserve your loyalty/ respect.

Loyalty in this market is hard to find and I can tell you that a possible "promise" to buy 10 more in 5 years does not mean alot to anybody because one well connected buyer with alot of referrals can do the same thing.

So, there's no expectation of loyalty or confidentiality.

Check for the tenant loyalty factor which is what percentage of the building has been there over 2 to 3 years and what is their pay history?

Your expertise, commitment, loyalty, and wisdom is truly the heartbeat of the real estate industry.

And frankly I'm becoming frustrated because this has been a FIVE MONTH process all because of my over-loyalty to this particular business.

So maybe there was some loyalty there.. which honestly is a little refreshing.

It's never a bad idea to set pay based on market based wages and the value each person brings to the partnership.In the beginning, it's all about loyalty and getting started.

As far as determining loyalty - it isn't necessarily the volume, I think we gain the most respect by knowing what needs to be done and by wanting to get things done correctly.  

I Personally believe that owner should be responsible for it since this resident has been residing there for years and it kind of shows residential loyalty so as a small token of my appreciation I would help them out with the carpet or a small paint job.