I would refund after recapturing whatever amount I had to take as a reduction as a result of the cancellation and I would cover any real costs I incurred as well (credit card fees, etc).

You timing might be awful though as we just finished one of the worst years so likely your account is down and then you would add another 30% reduction on what you pull out. 

Think it also applies to multi family dwellings now might be worth a few thousand in Property tax reduction plus tenants like the Fruit trees. 

You could offer a $100 reduction or even a 2 year lease with year 1 at $2200 and year 2 at $2300. 

We very much try to personalize the experience while following our proven process for tax reduction.

As that is a tough pill to swallow (especially on the ego side), multiple investors are opting not to do this.

Keeping the PM in-house through your turnkey provider is the safest option moving forward IMO.At the end of the day, they have your best interests at heart and want to do their best to deliver in real life the returns promised to you on paper.The grass isn't never greener on the other side and for another PM company you will just be a number and they will look at margin and making as much profit is as possible from each client.In-house PM through your trusted turnkey property is offers a different approach and in many instances comes with a reduction in misc fee's and costs.Just my opinion and wishing you much success

However, this increase in supply is also leading to some price reductions.

Tokenized securities are governed by the SEC and their benefit will be the reduction in settlement friction and administrative costs. 

You can try to use another lender, but they've basically built in a "poison pill" with the fluff built into the house to use their lender so they can make even more.