If nothing else, it would show the tenant you are taking their concerns seriously.I would also do a search on the property history;   it's very possible the tenants did this as well, and uncovered something disturbing about the house that is the root of this.  

Should I leave the pitched ceiling uncovered?

However, we do dive deeper into the situation because it typically uncovers an issue that needs dealt with further. 

However there are some flaws in your logic. 

While we try not to re-trade if the due diligence uncovers what was represented, if it is grossly misrepresented, as it seems to be here, we have no problem revising our offer. 

Given your audience, your role, and your potential liability, I'd do the same in your shoes.But I do so enjoy questioning things, analyzing, looking for flaws, and having my own exposed and corrected. 

I am slowly uncovering that probates are a complicated goldmine that I would like to tap into.

The kitchens and bathrooms look great, but they took a lot of shortcuts that I have been uncovering.

The kitchens and bathrooms look great, but they took a lot of shortcuts that I have been uncovering.

I can see how that is a flawed way of thinking.