For some, you have to be ready to gently teach them, and for others, they simply won't open their minds and you will have to use someone else.  

This is my first real post / question so please be gentle :).Basically I want to know if my math on break even point for purchasing points with a refi is correct and if it makes sense to you guys.

I would advise again trying to force them into anything because usually that does not have the best reaction. more like a gentle push.

I want to go for the 'big fish', but want to make sure my BRRR machine can continue run and my portfolio can grow.Any advice is welcome (please be gentle).

I was firm, but gentle when i explained everything to him.  

Submit a letter to the board asking to keep them, be gentle.

And while I may gently encourage a client to think about the transaction, it is always a client's decision, never mine, to go try and call other investors.

If floors aren't too bad then usually you can find someone to do a buff and recoat for around a dollar a square foot

Basically they just buff, clean, and add a coat of poly on the floors.

If a tenant stayed 20 years, they may be OK with the scratched & worn wood floors for 20 years, whereas you may buff & poly those floors 3-4 times between tenants.