UtahAmericafirst 80% LTV on noo 65% LTV UtahArvest Bank AR, OK, AL, MO Bank of West (BNP Paribas) 60% LTV ELOCs BB&T will loan on a rental portfolioBBVA Compass Bellwether NH and MA 85% to 100%, draw 10 yrsBoeing employee credit union California: Cal Coast Credit Union and Fremont BankCitizens Bank -Minnesota, only in-state.

UtahAmericafirst 80% LTV on noo 65% LTV UtahArvest Bank AR, OK, AL, MO Bank of West (BNP Paribas) 60% LTV ELOCs BB&T will loan on a rental portfolioBBVA Compass Bellwether NH and MA 85% to 100%, draw 10 yrsBoeing employee credit union California: Cal Coast Credit Union and Fremont BankCitizens Bank -Minnesota, only in-state.

Most of the time these guys are living hand to mouth, and a little compassion can buy you a ton of loyalty.

BBVA Compass Bank decision.

Tara McNabb with Compass Real Estate

It shows compassion for his health condition but also a pleasant nudge for him to do the right thing.

Benjamin Kramer with Compass Pittsburgh.

My moral compass feels good moving forward.

This does not fall just under your Facility policies & procedures or manager's discretion but runs afoul of the law (local & federal), is unsafe (to them, you and your staff, and especially other Self Storage tenants), and is most likely contrary to your insurance policy too.Also, please check your individual state Self Storage Association (which kind of governs each individual state's Self Storage Facilities) as I'm sure they explicitly prohibit this.Please note that there are many ways to be kind and even charitable to folks who are down on their luck, but allowing them to live in a unit is not one of them.Yes, folks living (or better yet, trying to live in their Unit) may be somewhat common, but it does not make it right and needs to be immediately shut down whenever discovered.And one last comment (shared out of love not a rebuke) is that if it's hard as an owner or manager to force these folks out - and granted, as decent human beings we should feel compassion & empathy for someone who does not have a place to live - this is perhaps one of the best reasons to have your Facility managed by a third party management company.  

Get in touch with a lawyer (of course) but start off the conversation with some compassion and bring in the human element.