Thank you all for your responses.

Thanks for the response.

It's really not a difficult deal to put together.Good Investing...Hi Joe, thanks for your response.

@Albert Gallucci, the above responses summed it up perfectly.

A survey revealed it.

ALTA survey, utility survey, etc.$100k per building, I'd say not usually. 

Bloody oath I do mate.It's never their fault and always yours (Ours).They rarely take any responsibility and cry victim.It's crazy to think but it's like many intentionally look for drama and deep down inside don't want success but rather problems.Someone to dislike and blame and to feel wronged by.All other personal and "at home" issues can now be blamed on this one unfortunate scenario.This "drama" per se is like food for the hungry and they need such drama in life to "survive".My apologies if my above comments sound weird as they are more so from a philosophical standpoint and just some thoughts that I have considered after 5,000+ investor intro calls and as you have mentioned, others feeling wronged by me or my company on many occasions.What a $#@% way to live IMO but I don't judge and sleep in peace.Again, I have been "wronged" by many but consider it my own fault.I also don't call them out publicly or post bad reviews, etc... 

I have been using them for several months and they are very responsive and easy to work with.

So when we did not receive any response to our emails for several days, this naturally triggers concerns and emotions.

Thanks for the response Patricia!