She was a very nice lady and I think against my better judgement I said he could continue living there if the madness stopped.I have a dozen properties and first time ever that I had any direct interaction with a tenant.

These tax credit servicer/admins are more specialized and they are working with specific projects so investors will have little interaction with them.I was a Commissioner of our large PHA here in Springfield, so that's the reason for my background on the topic, being an administrator/commissioner is an appointed position by the local government entity that "sponsors" the PHA, in my case appointed by the Mayor of Springfield.

Of course there is more people can give you and there are a number of threads on how to interview a PM but in your initial interaction I would expect those. 

Again, the BiggerPockets store has some books for this or you can learn by watching podcasts, reading blogs, and interacting on the forum.

NEVER HAVE I SEEN SUCH A CONCISE WAY TO REVIEW THIS TOPIC.It confirms what I have what I have been saying for many years.Please take a look:http://www.nytimes.com/interactive/2014/upshot/buy-rent-calculator.html?

You can also utilize a platform like Investor Lift as well, it is an interactive map and you can see off-market inventory, but more importantly the contact information of people selling deals in your market.

After a few additional email interactions that same day, your DoC stated "I do not have an answer for you.

Again, the BiggerPockets store has some books for this or you can learn by watching podcasts, reading blogs, and interacting on the forum.

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You could also try hiring a PMC, but you would need to find one that can handle this situation and document every interaction with the tenant.