The people who were renting were very understanding and still left me a 5 star review because I had it taken care of quick.

@Mindy Jensen For our VRBO Lake House we provide kayaks, paddle boat, canoe, life jackets and floats.We provide consumables: paper products, spices, condiments (squeeze bottles only) coffee. these items don't cost much and the guests really appreciate them.We have a fully stocked kitchen. extra pillows and blankets.We have something sweet in the fridge for them with a personal welcome card.We want to make it a great vacation for our guests and our 74 five star reviews on homeaway reflects that.We are constantly making upgrades to the property.

They "de-listed" one of my units for 7 days because a guests gave me a 2 star review.

@Aaron Klatt You're a rock star for sharing that!

Maybe she's "shooting for the stars, hoping to hit the moon?"

Also, there will be a STAR report which will provide average occupancy, average daily rate, revenue per available room, supply, demand, etc.

In regards to a home inspector, we use 5 star home inspections.

They are published in legal publications - Johnson County in the Star, but it's usually too late really to do anything - but it's still tedious.  

Personally I'm partying like a rock star because I finally got rid of this totally nutty, high drama legacy tenant in a building I own (she was the last to leave).

Some rock stars in their field I have learned a lot from are  @Bill Gulley  @Jerry W.